Items are shipped fully insured

All orders are shipped fully insured. There is a delivery confirmation on all packages and packages must be signed for. If there is no one available at the delivery address the postman will return with it back to the depot and leave a card informing you of this. Please ensure you take the card with you to collect your parcel within the allotted time, or the items may be shipped back without notification. In that case, you are responsible for the original shipping charges, any duties, taxes and or customs charges that are incurred on the package ( for both original and return shipments ), and the cost of returning the package to edhardyuks.com. We can NOT ship to US Military APO boxes currently. If an item is out of stock you will be notified by e-mail of the expected shipping date.

The countries we ship to

Australia, Belgium, Canada, Czech Republic, Finland, France, Greece, Greenland, Hong Kong, Ireland, Italy, Japan, North Korea, Luxemburg, Malaysia, Netherlands, New Zealand, Norway, Portugal, Russia Federation, Sweden, Switzerland, Taiwan, United Kingdom, United States.
If your country or area is not in the list, email a message to sales_support@hotmail.com. We can ship your order almost anywhere in the world via EMS and DHL.

The list above is not a complete list, please send us email to edhardyuks.com if you are not sure whether we can ship to your country.

Shipping method& charge

There are two shipping schemes for your choices. We provide EMS shipping, ￡13 per order, usually arrived in 5-7 business days, usually arrived in 5-7 days. DHL Express, Safer & Faster, ￡19 per order, usually arrived in 5 business days. (Please note: some faraway areas should pay for the additional shipping fee, the actual freight depends on your location), usually arrived in 3-5 business days. Please note we ship to Italy and Netherlands via DHL only. Any more problem, please feel free to contact our customer service.

International order may be subject to import duties and taxes which are levied by the importing country at the time the shipment arrives in the country. All applicable duties, fees and additional charges for customs clearance are you, our customer's responsibility. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Please note:

• * Shipping address cannot be changed once order(s) has been shipped.
• * International shipping requires more complicated shipping procedures (such as both countries customs, transit stations etc.), we are unable to control their delivery time.
• * Order cannot be cancelled once order has been shipped.
• * Orders are usually shipped within 12-24 hours of your payments being received.